Enjoy our high performance customised beauty treatments at Sensu Spa. Decadent, devine, pampering, wonderfully relaxing and of course nourishing and revitalising. These are the principles of Sensu Spa where we strive to give you exquisite beauty treatments based on the Japanese philosophy of “Inner Peace and Outer Glow”. Whether it be one of our exclusively formulated Coffee & Chocolate Body Scrub and Wraps, one of our Luxury Babor Facials, a customised soft pack Spa Facial or a cosmeceutical Doctor Babor Facial, you will be left glowing and your skin healthy and revived. You can see all of our beauty treatments below or combine beauty and massage treatments together in one of our signature package treatments.
*If you have sensitive skin, it’s important to consult your doctor first to ensure your skin is suitable for facial treatments. Using irregular or new products on sensitive skin can cause more harm than good. To protect your skin, consider visiting a dermatologist before booking.
Please note:
- Arrival: Please arrive 10-15 minutes before your treatment starts to complete any formalities required. If you are late, we may not have availability to offer the whole duration of your booking. If we cannot communicate by phone or email within 15min from your booking starting time, we will consider as a No-Show booking, and deduct the remaining balance as a penalty.
- Cancellation & Rescheduling: We have a cancellation/rescheduling notice policy (24-hour for one or two people, and a 72-hour for groups/three or more people). Please call for any changes before these timeframes to avoid a penalty/full cost of your booking. *If you cannot talk to our reception staff, please send us email or use our Enquiry Form.
- Group booking balance payment due: To ensure a hustle-free check-in procedure, the balance payment for group bookings will be required four days before the booking date. If you failed to finalise your balance payment 4days before, we may need cancel and refund your booking.
- Treatment rooms: Any packages or treatments can be booked in a double room for a couple/friends/family session if you inquire in advance. Alternatively, you can book online and request a double room by leaving a comment in the note section. (*Except for Float sessions.)
- Medical certificates: If you have compromised immune system, blood clots, kindly acquire a medical certificate from your doctor to make an appointment.
- Pregnancy treatments: Please notify if you are pregnant! We cannot accommodate you for any treatment if you are under 13 weeks or over 38 weeks. We can accommodate customers who are between 13 and 38 weeks. We are unable to accommodate last-minute disclosures, such as arriving and revealing you are under 13 weeks, or requesting a cancellation due to labour after 39 weeks. In these cases, our standard cancellation policy will apply, and a penalty (the full booking cost) will be charged.
- Sundays & Public Holidays: Sunday will incur a 15% surcharge per person applies to all bookings, including sauna and float sessions. The balance can be paid at the shop if your booking time is before 4:00PM. Public Holidays will incur a 15% surcharge per person applies to all bookings including sauna and float sessions, and full payment is required at the time of booking. *These surcharges also apply to gift vouchers and discounted membership rates for bookings made on these days.
- Further informations: FAQ (https://www.sensuspa.com.au/faq/) Terms & Conditions (https://www.sensuspa.com.au/terms-conditions/) Privacy policy (https://www.sensuspa.com.au/privacy-policy/)
Thank you for your understanding and cooperation in ensuring a safe and smooth experience.